Characters:
Jenna, a girl who is hard of hearing
Joshua, Jenna’s classmate
Background Information/Scene:
Jenna receives a call from Joshua. They are both in charge of setting up for their class pizza party tonight.
Person # 1- Jenna | The Scenario | Person # 2 - Joshua |
Jenna is at home when the phone rings. It’s Joshua calling. | ||
You say: Hello. | ||
You say: Hi, It’s Joshua. I’m calling about our class pizza party. Let’s meet at school early tonight about 5:15 so we can set up for the party. Can you call Sam and Emma and tell them to come at six? Everybody else is coming then. | ||
You say: I didn’t get all that. What time did you say? | ||
You say: Just a minute! | ||
Joshua hollers to his Mom while on the phone with Jenna. | ||
You say: wawawawawa | ||
You say: My Mom wants to use her phone so I gotta go! | ||
You say: But wait! | ||
You say: See ya | ||
Well, you didn’t talk to me this morning. You just ignored me. | ||
Jenna is frustrated and gets angry. | ||
You say: Oh man! Just forget it. I won’t even go to the party!” |
How does Jenna feel? How would you feel? What would you do?
Discussion:
What was the communication break down?
What would you do in this situation?
Use your boss of your hearing loss strategies.
Now, let’s try again:
Person # 1- Jenna | The Scenario | Person # 2 - Joshua |
Jenna is at home when the phone rings. It’s Joshua calling. | ||
You say: Hello. | ||
You say: Hi, It’s Joshua. I’m calling about our class pizza party. Let’s meet at school early tonight about 5:15 so we can set up for the party. Can you call Sam and Emma and tell them to come at six? Everybody else is coming then. | ||
You say: Joshua, please slow down so I can get the information. | ||
You say: Sure. Come early, so we can set up for the party around 5:15. Call Sam and Emma and tell them six okay? Everybody else is coming then.” | ||
Joshua hollers to his Mom while on the phone with Jenna. | ||
You say: wawawawawa | ||
You say: My Mom wants to use her phone so I gotta go! | ||
You say: But wait! | ||
You say: See ya | ||
Jenna is frustrated but decides to call Joshua back in a few minutes. | ||
You say: Hi Joshua, I’m calling you back because I didn’t hear all the information about setting up for the party tonight. | ||
You say: OK. I said for us to meet at school about 5:15 so we can set up for the party. Did you call Sam and Emma and tell them to come at six? Everybody else is coming then. | ||
You say: Joshua, please slow down so I can get the information.” | You say: Sure. Come early, so we can set up for the party around 5:15. Call Sam and Emma and tell them six okay? | |
You say: Fine. I’ll meet you at school at 5:50 and will call Sam and Emma and them to come at six. Right? | ||
You say: No, I said 5:15 – a quarter after 5:00.” | ||
You say: A quarter after 5:00. OK. | ||
You say: Right. See ya soon. Bye! | ||
You say: Bye! |